DESIGNA AUSTRALIA is aware our Customers are not solely reliant on an efficient Car Parking Management System. The relationships with our Team and quality of the other services we provide set us apart from our competitors.
We encourage feedback from and respond quickly to any Customers who may have concerns. We do bi-annual Customer surveys and share some of the results from our last Survey (September 2014).
Customer Survey Feedback
The graphs below show the percentage of Customers who agreed with specific statements.
Engineering and Equipment
* Customer Account Manager (CAM)
Extracted from our last Customer Survey (September 2013)
“Over all the services provided are more than satisfactory.”
“Excellent follow-up service provided by the Engineers.”
“When an Engineer is called to site, they keep me informed – they are professional.”
“Ordering of stock is fast.”
“Your team and my CAM have always been responsive and proactive.”
“More professional, just so much better.”
“Very professional and dedicated. Also, I appreciate the approach and honesty of nearly everyone I have dealt with at DESIGNA SABAR over the last 6 years.”
Supervisor, Bruce Bishop Car Park, Surfers Paradise Bus Station.
DESIGNA SABAR are proud the Gold Coast City Council replaced their Car Park Management System with another DESIGNA system in 2013.
From installation, ongoing maintenance and technical support and training SABAR have impressed us at every stage. This means all my Staff can keep their focus on our Hotel Guests and just about leave the Car Park to run itself.
Quest Grande Esplanade Serviced Apartments
DESIGNA SABAR are proud the Quest Grande Esplanade Serviced Apartments replaced their Car Park Management System with another DESIGNA system in 2013.
Our job was relatively small by industry standards and we messed them around somewhat due to issues beyond our control, but we have not suffered any diminution of support or interest from the size of our contract or the remote location.
We are very pleased with the decision to commit to SABAR which by the way was not based on price alone. We actually chose them over lower bidders based on their service through the period of development of the specification and the tender process.
In summary from where I sit, they are highly recommended.
Mildura Airport Pty Ltd
DESIGNA SABAR are proud Mildura Airport have extended their Car Park Management System with more DESIGNA equipment in 2014.